Great Site Congrats!
Here is an interesting issue I’ve been mulling over recently. Should lab testing be considered a “special process” within the framework of section 7.5.2 of ISO 9001? Very few ISO 9001-certified organizations consider lab testing a special process, but there is often no way to verify the outcome of the process (i.e., the test data). This is especially the case with destructive lab testing: once the test has been run, that’s it; there’s no way to verify it.
If you accept the notion that at least some lab tests are special processes, then additional requirements come into play. Namely, that the testing process be validated. Validation of test methods would be a new horizon for many ISO 9001-certified organizations. What are your thoughts?