IVRS Audit Template ? Checklist?

Hi,

Can someone help me and provide an audit template / checklist that can be used (modified) to conduct an audit an IVRS vendor (clinical trials)? Specifically looking for vendor qualification and IVRS production audit components.

THANK YOU.

Can you expand what is IVRS?
Probably I can help you soon.

Hi –
IVRS - Interactive Voice Response System

Used in clinical trials for enrollment, randomization, drug dispensing / accountability and visit tracking.